Take Your NATE Exam Online
How It Works
Testing Environment and Security
In order to take a Live Online Proctored exam, you will need to be alone in a quiet, private location. Your proctor will ask you to slowly move your webcam around the room to verify that you are alone and that your desk is clear. No other electronic devices, people, pets are allowed in the room with you during the exam.
System Requirements
- A well-working computer with 1 GB of RAM or higher.
- A high-speed Internet connection of 2 mbps upload and 2 mbps download. Wireless is acceptable; however, a wired connection is preferred.
- A webcam with 640×480 video pixel resolution (a laptop camera is acceptable).
- Working speakers connected to the computer.
- A microphone connected to the computer (consider a webcam with a built-in microphone).
- Browser compatibility: IE, Firefox, Chrome, Safari (with most updated version).
You must download Zoom in advance. Zoom is a free video meeting platform. You can download Zoom now by clicking here and selecting “Zoom Client for Meetings”.
NOTE: Tablet computers such as iPads are not currently supported by our Live Online Proctoring service provider due to the camera orientation while testing is occurring.
PC computers are recommended; however, MACs are also acceptable. If you are using a MAC, please ensure that Zoom is given accessibility permissions, which is completed by accessing “Systems Preferences”, “Security and Privacy”, “Privacy” tab, and then “Accessibility.”
Frequently Asked Questions
What is LOP?
Remote Live Online Proctoring (LOP) is a new option for technicians to take certification exams from the convenience of their own home. Instead of going to a proctor in-person to test, LOP connects you with a qualified remote online proctor through ProctorU.
Which exams are available on LOP and what are exam prices?
The following exams and corresponding prices are available for live online proctoring. Check the LOP tab of your NATE account for current pricing..
Available LOP Exams:
HVAC Support Technician
HVAC Support Technician – Spanish
CORE
CORE – Spanish
AC Installation
AC Service
AC Service – Spanish
Air Distribution Installation
Air Distribution Service
Air to Air Heat Pump Installation
Air to Air Heat Pump Service
Air to Air Heat Pump Service – Spanish
Commercial Refrigeration Service
Gas Heating (Air) Installation
Gas Heating (Air) Service
Gas Heating (Air) Service – Spanish
Hydronics Gas Service
Hydronics Oil Service
Light Commercial Refrigeration Service
Oil Heating (Air) Service
Senior Level Efficiency Analyst (Pre-requisites needed in order to sit for this exam)
EPA 608 Universal, Type I, Type II, or Type III
Can anyone use LOP?
To use our live online proctor you will need to have the following system requirements to qualify:
System Requirements
In order to take a Live Online Proctored exam, you will need a quiet, private location as well as the following technical requirements:
- A well-working computer with 1 GB of RAM or higher.
- A high-speed Internet connection of 2 mbps upload and 2 mbps download. Wireless is acceptable; however, a wired connection is preferred.
- A webcam with 640×480 video pixel resolution (a laptop camera is acceptable).
- Working speakers connected to the computer.
- A microphone connected to the computer (consider a webcam with a built-in microphone).
- Browser compatibility: IE, Firefox, Chrome, Safari (with most updated version).
NOTE: Tablet computers such as iPads are not currently supported by our Live Online Proctoring service provider due to the camera orientation while testing is occurring.
How do I sign up for LOP?
For step-by-step instructions on how to sign up for a NATE exam using Live Online Proctor please click here. Please make sure you have the required computer equipment compatible for this option.
How do I schedule an LOP exam?
Once you have purchased your exam/s you will receive an email from Scantron with a link to ProctorU’s scheduler page to select a date and time slot. If you cannot locate that email, a copy of it is in your own myNATE inbox (yellow envelope icon in your account).
How do I reschedule my exam?
If you need to reschedule your exam for a different date and time, that can be done through the ProctorU website. Exam rescheduling must be done at least 24 hours prior to their scheduled exam time. No-shows will not be refunded. If you are having issues accessing ProctorU’s site please contact Meazure Learning at (919) 572-6880.