Consumer Connection (C3)

North American Technician Excellence

2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)

Consumer Contractor Connection (C3)

Connect With Your Customers

While NATE certification is reserved exclusively for individual technicians, NATE allow contractors of all sizes to participate in the NATE Consumer Contractor Connection (C3) program. By being part of the C3, you show your customers you care by assuring your technicians are among the very best when it comes to heating and cooling needs.

When you become a member of the NATE Consumer Contractor Connection Program, you not only receive the benefits of professionalism, consumer confidence and profitability, you gain access to new customers. Whether you are a one-person shop or have NATE-certified technicians in multiple locations, NATE’s Consumer Contractor Connection (C3) is the best way to let customers know you employ NATE-certified technicians with a free listing on our website locator that receives 5,000 visits monthly.


As a NATE C3 Contractor, you can:

  • Display the NATE Logo on all of your promotional materials (Click here to access logos and free marketing materials).

To qualify, a contractor must have at least 25 percent of its eligible service and installation technicians NATE-certified. You may then register to be listed on the NATE C3 website with your company information and the technicians' NATE ID numbers. There are 3 levels of participation:

  • NATE Basic Contractor: At least 25 percent of eligible technicians must be NATE-certified.
  • NATE Standard Contractor: At least 50 percent of eligible technicians must be NATE-certified.
  • NATE Quality Circle Contractor: At least 75 percent of eligible technicians must be NATE-certified. 

Interested in registering to become a C3 Contractor? Click here.

Instructions on how to maintain your C3 account are available here.