North American Technician Excellence




Why should a manufacturer support NATE Certification?

Because it shows your commitment to quality.

Everyone in the industry (including the consumer) benefits from NATE’s program of HVACR technician certification. NATE testing and certification encourages the proper installation and service of HVACR equipment by highly skilled and trained technicians who have verified their skills through independent third-party testing. Currently NATE tests cover residential/light commercial heating and cooling (HVAC) and light commercial/commercial refrigeration equipment.

NATE HVACR certification is nationally recognized for its stringent standards. Certified technicians installing your equipment mean fewer warranty returns of components that are perfectly good and operational yet tagged as a defective OEM part. A NATE-certified technician has 28 percent fewer warranty returns, meaning a better bottom line for you. That’s the primary reason members of AHRI and the manufacturing community support NATE technician certification. In fact, most HVACR manufacturers include NATE as a cornerstone of one of more of their “preferred provider” programs for contractors.

Why Choose NATE as a Partner?

NATE’s credibility is supported by the entire HVACR industry, not just one segment. There is a seat for everyone around NATE’s table. Its Board of Trustees has representatives from all segments of the industry- manufacturers, contractors, distributors, educators, technicians, utilities, associations, unions, and governmental agencies.

How can I become involved in supporting NATE?

Manufacturers’ support is crucial to the success of a voluntary, industry-wide program like NATE. Here are three key ways NATE fosters technician excellence:

  • Offer incentives to contractors who employ NATE-certified technicians. This could include underwriting the cost of tests, buyers’ discounts, warranty rebates, special incentives for co-op programs in advertising, higher labor allowances during warranty periods, and installation rebates.
  • Incorporate NATE into your technician education programs. This could include having your field service personnel NATE-certified, incorporating NATE information in your training programs, offering reduced training costs for those who become NATE-certified, and becoming a NATE Testing Organization.
  • Advertising NATE in your corporate materials. This could include placing NATE information in your co-opadvertising, putting the NATE logo on equipment and systems, using the NATE name and logo in consumer literature, and recommending using NATE-certified technicians in your corporate marketing.

Read about how select manufacturers are requiring NATE for their elite dealer programs in this issue of the NATE Magazine: