Getting Started

North American Technician Excellence

2111 Wilson Blvd. Suite 510Arlington, VA 22201Phone: 703-276-7247Toll Free Phone: 877-420-6283 (NATE)

Getting Started


Becoming a NATE Testing Organization

To begin the process of becoming a NATE Testing Organization, please review the NATE Testing Organization and Proctor Policy and Procedure Guidelines and then download and complete the Testing Organization Application.

Completing the Testing Organization Application

When you download the Testing Organization application, you will see a detailed list of instructions for completing and submitting the form.  Once you have submitted the application, NATE will review it and if approved you will be notified by email and receive your Testing Organization number.

Remember this is a contract and violations of the policies and procedures are reasons for cancelling your privilege to be a NATE Testing Organization or Proctor.

Once you have a proctor approved you are ready to order exams and schedule tests.


Ordering and Scheduling Tests

Orders for paper tests should be placed on  If your shipment needs to be processed in three days, an expedite fee will be applied to the shipping cost. You can view any additional charges on the test order calendar.

Testing organizations do not pay for the tests when ordering—they can return payment for the tests when the tests are returned for grading or wait for an invoice. Testing organizations may also place a credit card on file to be automatically charged.

When ordering tests online at, you will need to log in using your myNATE username and password. You can create this login by using your Testing Organization Number (TO#) and password you receive in your confirmation email from NATE when approved as a testing organization.

Testing Organizations can administer tests either as written or electronic. Tests given online must have a proctor. Testing organizations notify the candidate of the test date and time, and then sign the candidate in and are present during the testing session. The tests will arrive by the date requested by the testing organization. If they do not arrive, notify NATE immediately so we can find out where the tests are, and get them to you in time.

Click Here to Order Tests Online (You must be a Testing Organization administrator or approved proctor to order.)

Test Ordering and Sessions

  • If your shipment needs to be processed in three days, an expedite fee will be applied to the shipping cost. 

  • The Core is 1.5 hours and most specialties are 2.5 hours.  Please check the opening pages of the KATEs for length of individual exams.

  • Testing Organizations must abide by the Americans with Disabilities Act.

How It Works

You are required to follow the NATE Testing Procedures. Although this is a huge responsibility, we break the process down into 8 simple steps:

1. Decide to hold a testing session
2. Designate a proctor for each test session
3. Complete paper exam orders or create an Internet test session at
4. Receive shipment of sealed exams
5. Hold testing session
6. Make sure the proctor bundles and seals completed and unused exams
7. Ship tests to Castle Worldwide within 24 hours of test date via trackable shipping (FedEx, UPS, etc)
8. Exams will be processed within five business days fo Castle Worldwide receipt, results will be posted online and and certification documents will be mailed directly to the candidate, provided he has activated his account at and entered his mailing address. 

Privacy Policy

Federal Privacy law prohibits NATE from releasing individual exam results to anyone other than a candidate without written permission. By signing the Third Party Release Form the candidate is authorizing NATE to release results. Candidates may change their release status by logging onto their record at

Choose What You Test

A technician most often must pass the Core and one Specialty exam of their choice to earn certification.  See KATEs for exact requirements. Review all descriptions of NATE certification and KATEs to determine which exams your organization is best-equipped to offer.

Note: Any testing organization may offer any NATE exam with the exception of the ground source heat pump loop installer exam.



Get Started

To become a NATE TO:

  • Review NATE guidelines for TOs and Proctors

  • Submit your application

  • Await NATE approval in writing

  • Select a Proctor

Testing Organization & Proctor Guidelines

Testing Organization Application

Proctor Application

Collect Your Own Fees

While NATE has established a base price for all exams, you may charge whatever you like for the exams. You are also responsible for collecting payment. For more information on TO pricing, please call NATE at 1-877-420-6283

Place Your Order

You are in charge of registering your candidates.

If you work with purchase orders, be certain you have acquired an approved purchase order before ordering NATE tests or giving an online test. Please do not fax the purchase order to NATE. Put the purchase order number on the Test Session Audit Form when returning exams for processing. If giving an online exam there is a spot for a purchase order number in the proctor setup section.

If your shipment needs to be processed in three days, an expedite fee will be applied to the shipping cost. 

Email confirmation will be sent to you once your test order is placed. Make sure your spam/firewall is set up to allow mail from Check with your IT department for assistance.

You may track your orders by visiting Sign in using your myNATE username and password, and select either the TO or Proctor tab, then select View Existing Paper Exam Orders.