NATE HVACR C-3 Quality Circle Contractors

NATE HVACR Quality Circle Contractors are the elite group of NATE contractors. A NATE Quality Circle Contractor has at least 80 percent of their total technicians NATE-certified with at least one NATE-certified technician in each area of installation and/or service that the contractor performs work in.

From a business standpoint contractors who reach the level of the Quality Circle achieve several key objectives. First, this high level of certification means they’re ensuring that their technicians are capable of providing the highest-quality service to their customers; and second, they position their businesses to adjust their price structure accordingly to reflect this ultimate level of knowledge and service.

From a bottom-line, business view, contractors who achieve Quality Circle status may be ahead of their competition as well. According to survey results by Service Round Table, contractors who employ NATE-certified technicians may see each of those technicians bring over $10,000 in value to their company each year. This can be attributed to fewer call-backs, less warranty work and a greater ability to educate consumers about better options. In fact, survey results show that consumers who are receiving advice from NATE-certified technicians spend about $400 more on their purchase of a home-comfort system.